Terms and Conditions for Driveway Cleaning Services
Welcome to our driveway cleaning services. Before engaging with our services, please take a moment to read and understand our Terms and Conditions. These terms outline the rights and responsibilities of both our company and our valued customers.
1. Service Overview
Our driveway cleaning service includes the removal of dirt, stains, mold, and other debris from residential and commercial driveways. We utilize environmentally friendly cleaning agents and state-of-the-art equipment to ensure optimal results.
2. Agreement to Terms
By scheduling a driveway cleaning service with us, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.
2.1. Modifications to Terms
We reserve the right to modify these terms at any time. Any changes will be effective immediately upon posting on our website. It is the customer’s responsibility to review the terms periodically.
3. Service Scheduling and Availability
Service appointments must be scheduled in advance. While we strive to accommodate all scheduling requests, availability is subject to change based on demand and unforeseen circumstances.
3.1. Cancellations and Rescheduling
- Cancellations: Customers may cancel their appointment up to 24 hours in advance without penalty.
- Rescheduling: Rescheduling requests made less than 24 hours before the scheduled appointment may incur a rescheduling fee.
4. Payment Terms
Payment for services is due upon completion of the driveway cleaning. We accept various payment methods, including credit cards, debit cards, and electronic transfers.
4.1. Pricing
Our pricing is based on the size and condition of the driveway, as well as the specific services requested. A detailed quote will be provided prior to commencing work.
4.2. Late Payments
Late payments may incur additional fees. Consistent failure to make timely payments may result in suspension of services.
5. Customer Responsibilities
Customers are responsible for preparing the driveway area before our team arrives. This includes removing any personal items, vehicles, or obstacles that may impede the cleaning process.
5.1. Access to Property
Customers must ensure that our team has safe and unimpeded access to the driveway and surrounding areas.
6. Liability and Insurance
Our company carries liability insurance to cover any potential damages incurred during the cleaning process. However, we are not responsible for pre-existing damages or issues unrelated to our services.
6.1. Damage Claims
In the unlikely event of damage, customers must notify us within 48 hours of service completion. We will assess the claim and determine appropriate compensation if necessary.
7. Service Guarantees
We are committed to providing high-quality driveway cleaning services. If you are unsatisfied with the results, please contact us within 24 hours for a re-clean or refund as applicable.
7.1. Satisfaction Guarantee
Your satisfaction is our priority. We strive to meet and exceed your expectations with every job.
8. Use of Subcontractors
We may employ subcontractors to perform driveway cleaning services. All subcontractors are bound by the same terms and conditions outlined herein.
8.1. Subcontractor Standards
All subcontractors must adhere to our company’s standards for quality, safety, and professionalism.
9. Confidentiality
We respect your privacy and ensure that any personal information provided is kept confidential and used solely for service-related purposes.
9.1. Data Protection
Customer data is protected in accordance with applicable data protection laws and regulations.
10. Termination of Services
We reserve the right to terminate services at our discretion if terms and conditions are violated, or if the service environment is deemed unsafe.
10.1. Termination Procedure
In the event of termination, any outstanding payments for services rendered up to the termination date remain due.
11. Governing Law
These terms and conditions are governed by the laws of the jurisdiction in which the services are provided.
11.1. Dispute Resolution
Any disputes arising from these terms will be resolved through mediation or arbitration before seeking legal recourse.
12. Entire Agreement
These terms constitute the entire agreement between the customer and our company regarding driveway cleaning services and supersede any prior agreements or understandings.
12.1. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full effect.
13. Acceptance
By engaging our driveway cleaning services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
Thank you for choosing our driveway cleaning services. We look forward to serving you with excellence and professionalism.
